Privacy Policy

Detective Cartel ("we", "our", "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

Account data: Name, email address, and hashed password when you register. If you sign in via Google, we receive your name and email from Google.

Transaction data: Order IDs and payment status from our payment processor (Razorpay). We do not store full card numbers or CVV codes.

Usage data: Pages visited, chapters accessed, and timestamps, used to improve the product and restore your progress.

2. How We Use Your Data

We use your data to: authenticate your account, process payments, deliver purchased games, send transactional emails (receipt, email verification), and improve the Platform. We do not sell your data to third parties.

3. Cookies

We use a single, essential session cookie to keep you signed in. We do not use third-party tracking or advertising cookies.

4. Data Sharing

We share your data only with: Razorpay (payment processing) and Google (if you choose Google sign-in). Both are bound by their own privacy policies. We may also disclose data if required by law.

5. Data Retention

We retain your account data for as long as your account is active. Transaction records are retained for a minimum of 7 years for legal and accounting purposes. You may request deletion of your account by emailing us.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@detectivecartel.com.

7. Security

We use industry-standard measures including HTTPS, bcrypt password hashing, and JWT-based sessions. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Changes to this Policy

We may update this policy periodically. We will notify you of significant changes via email or a prominent notice on the Platform.